Legal
Privacy Policy
CREATE & RISE respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
Last updated: October 31, 2026
Information We Collect
We collect the information you provide when requesting information or a quote:
- On Contact: first name, last name, business name, email address, optional phone number, service needed, preferred language, and project details. If you choose Website Care, you can also select an optional Website Care option.
- On Web Design: name, email address, selected service or package, and project details.
The forms are configured to store your IP address and browser information (User Agent) with your request in Elementor Submissions. Email notifications include the date, time, and URL of the page where the form was submitted; Contact notifications also include your IP address and browser information.
How We Use Your Information
We use contact and project information to respond to inquiries, prepare quotes, communicate with you, and support our clients and the services they request.
Marzio is currently the only person at CREATE & RISE who accesses the submissions and email inbox. We do not use inquiry information for promotional campaigns. We do not sell or rent your personal information.
Forms and Communications
Requests submitted through the forms are stored in WordPress through Elementor Submissions and emailed to info@createandriseagency.com through Elementor Site Mailer. This creates a copy on the website, a temporary technical record in Site Mailer, and another copy in email. Hostinger provides website hosting and email services. Site Mailer retains technical delivery records for 30 days. These records may include metadata such as the recipient, subject, status, and date; display of email content in the log is disabled.
Please do not submit passwords, payment card information, government identification numbers, or other highly sensitive information through our general contact forms.
Portfolio and Project Features
With the client’s written permission, CREATE & RISE may feature completed work in its portfolio or marketing materials. An approved feature may include the client’s business name, logo, public website link, website screenshots, and a general project description.
Testimonials, private analytics, nonpublic performance information, and specific results require separate authorization. We do not publish confidential information, private communications, account credentials, customer data, or other nonpublic project information without specific permission.
Data Retention
Inquiries that do not lead to an engagement and their related communications are retained for 30 days from the last communication. If we receive a new communication, the period starts again. After that period, they are deleted from Elementor Submissions and the email inbox when there is no legitimate or legal need to retain them. Site Mailer technical records are retained for 30 days.
When an inquiry becomes a client relationship, we retain the information needed while providing the services and for the additional period reasonably necessary to manage the project, maintain business records, resolve disputes, and meet legal or tax obligations. Copies included in backups may remain until they are rotated or deleted through the normal backup cycle.
You can request information about your data or ask for its deletion through our Contact page. We will review your request and any need to retain information related to services provided or applicable obligations.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain. However, no website, email transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion, or withdrawing consent where processing is based on consent. You may also manage cookies through your browser settings.
To make a privacy request, contact us using the method listed below. We may need to verify your request before taking action, and certain information may be retained where required for legal, security, or legitimate business purposes.
Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and address the request.
Third-Party Links and Embedded Content
Our website may link to or display content from third-party websites or services. Those third parties may collect information under their own privacy policies. CREATE & RISE is not responsible for the privacy practices of third-party websites, and we encourage you to review their policies.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, or legal obligations. When we make changes, we will revise the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact CREATE & RISE through our Contact page.
