Legal

Privacy Policy

CREATE & RISE respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Last updated: October 3, 2026

Information We Collect

We collect information that you choose to provide when you contact us, request a quote, or communicate with us. Depending on the form you use, this may include:

  • First and last name
  • Business name
  • Email address and phone number
  • The service you are interested in
  • Your preferred language
  • Project details and other information included in your message

We may also automatically receive limited technical information when you visit the website, such as browser and device information, IP address, referring pages, pages viewed, approximate location, cookie identifiers, and website interactions.

How We Use Your Information

We use the information we collect to:

  • Respond to questions and quote requests
  • Understand your project and recommend appropriate services
  • Provide, manage, and support requested services
  • Maintain business and project records
  • Protect the website, prevent spam, and address security issues
  • Understand website usage and improve our content and services
  • Comply with applicable legal obligations

We do not use inquiry information for promotional emails unless you provide separate consent. We do not sell or rent your personal information.

Forms and Communications

Information submitted through our website forms may be stored securely in WordPress through Elementor Submissions and sent to us by email so we can respond to your request. We use this information only for the purposes described in this policy and for any services you ask us to provide.

Please do not submit passwords, payment card information, government identification numbers, or other highly sensitive information through our general contact forms.

Cookies and Analytics

Our website may use cookies and similar technologies that are necessary for site functionality, security, preference storage, and analytics. When available, our cookie banner allows you to review or adjust nonessential cookie choices.

We may use Google Analytics to understand how visitors find and use the website. Google Analytics may collect information such as device and browser details, website activity, and cookie identifiers. Learn more in Google’s Privacy Policy. You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Share Information

We may share information only when reasonably necessary with service providers that support our website and business operations, such as website hosting, form processing, email delivery, analytics, and security or spam-prevention services.

We may also disclose information when required by law, to protect our legal rights or the safety of others, or in connection with a business reorganization or transfer. We do not sell or rent personal information or share inquiry information with third parties for their own marketing.

Portfolio and Project Features

With the client’s written permission, CREATE & RISE may feature completed work in its portfolio or marketing materials. An approved feature may include the client’s business name, logo, public website link, website screenshots, and a general project description.

Testimonials, private analytics, nonpublic performance information, and specific results require separate authorization. We do not publish confidential information, private communications, account credentials, customer data, or other nonpublic project information without specific permission.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, resolve disputes, protect the website, and meet legal obligations. When information is no longer needed, we may delete or anonymize it.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain. However, no website, email transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion, or withdrawing consent where processing is based on consent. You may also manage cookies through our consent tool or your browser settings.

To make a privacy request, contact us using the method listed below. We may need to verify your request before taking action, and certain information may be retained where required for legal, security, or legitimate business purposes.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, please contact us so we can review and address the request.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, or legal obligations. When we make changes, we will revise the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact CREATE & RISE through our Contact page.